"It's difficult to emphasise just how much we want to thank Tanya for everything that she was part of on December the 9th 2017. We still have relatives and friends, when recounting our wedding day, remember the wedding planner that seemed to breeze through the day like a modern day Mary Poppins making sure everything was how it should be and everyone was exactly where they needed to be.
It's hard to pinpoint the moment that it happened but at some point during one of our meetings, with you, Mal and I both relaxed ever so slightly because we knew you had it all in hand.
No matter what we asked you had an answer and no matter what problems we thought we had you found a solution. The level of detail that you allow yourself to take on is incredible and is a credit to you and the Vermont Hotel. From the smallest things like Harry's roast potatoes to the sacrifice of your office space (extended thanks to everyone in there) to store our centre pieces. These things made our day possible.
Everyone we encountered at the Vermont was very friendly and very professional. These are the impressions that last and i know that visitors from near and far have left our wedding with every intention of recommending this venue to everyone for anything.
As you know Charlene and I travel throughout the North East, attending various wedding venues, week after week and it is these encounters that have helped us realise how lucky we were to have you overseeing our big day. I would not hesitate in recommending the Vermont to both of my friends or all of Charlene’s but if ever the opportunity arose I would positively encourage any would-be bride and groom to come and seek you before allowing anyone else to co-ordinate their wedding."
Charlene - December 2017
“I wish to place on record, the thanks of both our families to all of your staff, for a truly superb day.In particular, we have all been greatly impressed by the efficiency and highly personal service provided by Ms Tanya Hedley; her involvement, over a long period, has been most reassuring.
In the early stages of planning Hollie and Geoff’s wedding, several of the region’s best hotels were visited and detailed conversations were held with each of their Wedding Co-ordinators. Inevitably, many of the potential venues had a mixture of strong and less strong features but one aspect of the decision-making that swung us powerfully in The Vermont’s favour, was Tanya. Of course your food was and is exceptional, and your hotel was and is truly beautiful - but that applied to other venues on the shortlist too. However, none of the other venues came close to The Vermont in being able to convince us that everything would go without a hitch on the day, with a responsive, single point of contact - and that was down to Tanya.
In the run up to the wedding day, she returned every single one of our calls and emails promptly, she satisfied our numerous queries, she was deeply engaged with every nuance of Hollie and Geoff’s specific requirements, and with every meeting, we left your hotel feeling absolutely confident. On the wedding day itself, Tanya was an ever-present, highly professional influence, anticipating every moment.
We are so grateful to every single one of your staff, not just Tanya, but she was the difference in our choice of The Vermont in the first place, and she rewarded our faith with a flawless level of service on the day. Both families feel that such service should be recognised and we are delighted to do so.
Father of the Bride – June 2017